Shipping policy

Tough Guys Inc. Privacy Policy

Effective Date: August 19, 2026
Last Updated: August 19, 2026

Tough Guys Inc. (“Tough Guys Inc.,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when you visit our website, purchase our products, contact us, or interact with our online services.

This Privacy Policy explains what information we may collect, how we use it, how we may share it, and the choices available to you.

1. Information We Collect

Depending on how you interact with Tough Guys Inc., we may collect:

Name
Billing and shipping address
Email address
Telephone number
Order and purchase information
Product preferences
Customer-service communications
Account information, if accounts are available
Information you voluntarily provide through forms, reviews, or other communications
Device, browser, IP address, and website usage information
Information collected through cookies or similar technologies

We do not intentionally collect sensitive personal information unless it is necessary for a specific purpose and permitted by applicable law.

2. Payment Information

When you make a purchase, payment information may be processed by third-party payment processors.

Tough Guys Inc. generally does not need to store complete payment-card numbers on its own systems.

Payment processors may collect and process payment information according to their own privacy policies and terms.

3. How We Use Information

We may use information we collect to:

Process and fulfill orders
Process payments
Ship products
Provide order confirmations and shipping updates
Respond to customer-service requests
Process returns, refunds, and exchanges
Maintain and improve our website
Prevent fraud and unauthorized transactions
Maintain website and account security
Communicate with customers about orders and services
Send marketing communications when permitted by law and when appropriate consent has been obtained
Analyze website usage and improve our products and services
Comply with legal obligations

4. Cookies and Similar Technologies

Our website and third-party services may use cookies, pixels, tags, analytics tools, or similar technologies.

These technologies may be used to remember preferences, understand website traffic, measure advertising performance, maintain website functionality, and improve the customer experience.

Your browser may allow you to control or disable certain cookies. Disabling cookies may affect some website functionality.

5. Google and YouTube

Tough Guys Inc. may use Google services, including Google Shopping, Google Merchant Center, Google Analytics, Google advertising services, or YouTube-related shopping features.

When these services are used, information may be collected or processed according to the applicable Google privacy policies and settings.

Google’s services may use cookies or similar technologies for analytics, advertising, personalization, measurement, and other purposes depending on the services enabled on our website.

6. Sharing Information

We may share information with service providers that help us operate our business, including:

Payment processors
Shipping and delivery providers
Ecommerce and website providers
Website hosting providers
Analytics and advertising providers
Customer-service providers
Fraud-prevention and security providers

We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect our rights, property, customers, or business.

We do not sell your personal information simply because you purchase a product from Tough Guys Inc.

7. Third-Party Services and Links

Our website may contain links to third-party websites, applications, social-media platforms, payment providers, shipping services, or other services.

Tough Guys Inc. is not responsible for the privacy practices of third parties.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

9. Data Retention

We may retain information for as long as reasonably necessary to provide services, fulfill orders, maintain business and transaction records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements.

10. Children’s Privacy

Our website is intended for a general audience and is not directed toward children under 13.

We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so that we can take appropriate steps.

11. Your Privacy Choices

Depending on applicable law, you may have rights concerning your personal information, which may include the right to:

Request access to certain personal information
Request correction of inaccurate information
Request deletion of certain information
Opt out of certain marketing communications
Exercise other privacy rights provided by applicable law

To make a privacy-related request, contact Tough Guys Inc. using the contact information below.

We may need to verify your identity before completing certain requests.

12. Marketing Communications

If you receive promotional emails or other marketing communications from Tough Guys Inc., you may unsubscribe by using the unsubscribe mechanism included in the communication or by contacting us.

Transactional communications, such as order confirmations, shipping notifications, and important account or service messages, may still be sent when necessary.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

When changes are made, the updated policy will be posted on our website with a revised effective date.

14. Contact Us

Questions regarding this Privacy Policy or privacy requests may be directed to:

Tough Guys Inc.
Colorado, United States
Website: toughguysincorp.com

Last Updated: August 19, 2026